Error When Designing a Forms in HRMS 9.1 Feature Pack December 2010: "Failed to Save the Approval Process (18081,11021)" (Doc ID 1359935.1)

Last updated on APRIL 04, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When attempting to design a form, in final step the following error occurs.

ERROR
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Failed to Save the Approval Process (18081,11021)

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to main menu > Enterprise Components > Forms > Design a Form
2. Provide basic information - fill all required fields
3. In step 2, provide the instructions
4. In step 3 , provide form fields
5. In step 4, provide attachment template details
6. In step 5, provide the Publish to menu details by selecting appropriate menu and sequence number
7. In step 6, provide approver user list details and click 'OK'

Cause

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