My Oracle Support Banner

Canceling a Sales Order or Sales Order Line Does Not Cancel the Corresponding Demand Lines in Inventory (Doc ID 1360355.1)

Last updated on FEBRUARY 11, 2019

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM Inventory - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When you cancel a Sales Order or Sales Order line that is either in 'Open' or in 'Pending' Status, the corresponding demand lines in Inventory are not getting cancelled meaning that Items can be shipped.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.