Canceling a Sales Order or Sales Order Line Does Not Cancel the Corresponding Demand Lines in Inventory (Doc ID 1360355.1)

Last updated on NOVEMBER 07, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM Inventory - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When you cancel a Sales Order or Sales Order line that is either in 'Open' or in 'Pending' Status, the corresponding demand lines in Inventory are not getting cancelled meaning that Items can be shipped.

Cause

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