E-WL: WebLogic 10.3.x - Install Error - WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0X80000002. Windows RegCreateKeyEx(...) return error code 5 (Doc ID 1361844.1)

Last updated on NOVEMBER 07, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Microsoft Windows x64 (64-bit)
***Checked for relevance on 07-Nov-2013***

Symptoms

Customers are installing WebLogic on Windows 2008 and receive the following error:

WARNING: Could not open/create prefs root node Software\JavaSoft\Prefs at root 0X80000002. Windows RegCreateKeyEx(...) return error code 5

Cause

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