eBenefits Error: No Matching Buffer Found for Level. (15,26) (Doc ID 1367117.1)

Last updated on AUGUST 02, 2016

Applies to:

PeopleSoft Enterprise HRMS eBenefits - Version 9 and later
Information in this document applies to any platform.

Symptoms

On Oracle Database version 11.2.0.2

When attempting to 'select' on 'Enroll in Benefits', the following error occurs.

ERROR
-----------------------
No matching buffer found for level. (15,26)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to: Self Service> Benefits> Benefits Enrollment
2. Click "Select" button on self service to enroll in Benefits
3. No matching buffer found for level. (15,26) error message is seen

Cause

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