eBenefits Error: No Matching Buffer Found for Level. (15,26)
(Doc ID 1367117.1)
Last updated on NOVEMBER 08, 2024
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9 and laterInformation in this document applies to any platform.
Symptoms
On Oracle Database version 11.2.0.2
When attempting to 'select' on 'Enroll in Benefits', the following error occurs.
ERROR
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No matching buffer found for level. (15,26)
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to: Self Service> Benefits> Benefits Enrollment
2. Click "Select" button on self service to enroll in Benefits
3. No matching buffer found for level. (15,26) error message is seen
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |