eBenefits Error: No Matching Buffer Found for Level. (15,26)

(Doc ID 1367117.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

PeopleSoft Enterprise HRMS eBenefits - Version 9 and later
Information in this document applies to any platform.


On Oracle Database version

When attempting to 'select' on 'Enroll in Benefits', the following error occurs.

No matching buffer found for level. (15,26)

The issue can be reproduced at will with the following steps:
1. Go to: Self Service> Benefits> Benefits Enrollment
2. Click "Select" button on self service to enroll in Benefits
3. No matching buffer found for level. (15,26) error message is seen


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