EAP: How to enable Crystal Check printing for Pay Cycle or APY2021 not running or does not get initiated (Doc ID 1368394.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 and later
Information in this document applies to any platform.

Goal

After applying Bug 11642991 - PSFT 2035012000-FMS FINANCIALS 9.1 BUNDLE #16, no longer able to select 'Crystal Check' as Report Output on the Accounts Payables > Payments > Pay Cycle Processing > Payment Selection Criteria > Preferences page.  The Report Output defaults to 'XML Publisher' and is grayed out. 

As a result, either the APY2021 process does not get kicked off (meaning the APY2021 process does not exist in the Process Monitor) or the APY2021X1 process abends.

Solution

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