EAR9+: Payment Predictor Not Creating Write Off Items in the Worksheet For Over/Under Payments (Doc ID 1369777.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Statement of Issue
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Payment Predictor not creating Write Off items in the Worksheet

Expected Behavior
-----------------------------------
Since its defined in the predictor method to create write off items for over/under within certain amount, the worksheet should create these items for Over/Under Payments

Actual Behavior
--------------------------------
Item is not getting created and the balance is left in the Worksheet unaccounted for.

What is Working
------------------------------
This used to work on previous 88 release

Business Impact
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Unable to complete payment application


Steps to Replicate
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1. Create Method so that amounts within specified amount would create either write off overpayment/underpayment and worksheet is checked
2. Load lockbox and create payments
3. Run payment predictor

Cause

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