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EAR9+: Payment Predictor Not Creating Write Off Items in the Worksheet For Over/Under Payments (Doc ID 1369777.1)

Last updated on MAY 17, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


Statement of Issue
Payment Predictor not creating Write Off items in the Worksheet

Expected Behavior
Since its defined in the predictor method to create write off items for over/under within certain amount, the worksheet should create these items for Over/Under Payments

Actual Behavior
Item is not getting created and the balance is left in the Worksheet unaccounted for.

What is Working
This used to work on previous 88 release

Business Impact
Unable to complete payment application

Steps to Replicate
1. Create Method so that amounts within specified amount would create either write off overpayment/underpayment and worksheet is checked
2. Load lockbox and create payments
3. Run payment predictor


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