Enhancement Request to Make the ''OM Electronic Commerce' Process (OM_EC) Not Change the EIP Status to 'Error' when It Has Been Previously Set to 'Cancelled'

(Doc ID 1373477.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9 and later
Information in this document applies to any platform.

Symptoms

The 'OM Electronic Commerce' process (OM_EC) changes the EIP Status to 'Error' when it has been previously set to 'Cancelled' using the 'Data Definition Maintenance' page (navigation: Order Management, Electronic Commerce, Correct Staging Errors, Correct Order/RFG Errors - Hyperlink: Data Definition Maintenance).

The OM_EC process should leave the Status to 'Cancelled' until he 'OM Electronic Commerce Cleanup' process (OM_EC_DEL) is run.

Cause

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