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E-IB/AS: Get "(JNIUTIL): Java exception thrown: java.lang.OutOfMemoryError" on Trying to Load PUBSUB Services in App Server Domain (Doc ID 1373816.1)

Last updated on JULY 26, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.
***Checked for relevance on 05-MAY-2016***

Symptoms


1.  When attempting to boot an application server domain with PUBSUB enabled the following error occurs in the appserv_mmdd.log file:

ERROR
-----------------------
PSPUBDSP_dflt.4668 (0) [11/03/11 11:04:30](1) (JNIUTIL): Java exception thrown: java.lang.OutOfMemoryError

NOTE: The error can occur not only for PSPUBDSP_dflt but for any of the PUBSUB services such as PSPUBDSP_dflt, PSPUBHND_dflt, PSBRKDSP_dflt, PSBRKHND_dflt, PSSUBDSP_dflt, PSSUBHND_dflt

 

2. This problem can also occur after the application domain has been successfully booted. There may be various Java out of memory errors in APPSRV log, for example:

PSAPPSRV.41534 (2096) [2018-06-12T08:52:21.102] - - - (3) JniMsgHook:
Exception: java.lang.OutOfMemoryError thrown from the UncaughtExceptionHandler in thread "RMI TCP Connection(idle)"
. . .
PSAPPSRV.41534 (2281) [2018-06-12T14:42:43.019 GetCertificate] BsnoW/xYJG8YIg - - (1) Java exception thrown: java.lang.OutOfMemoryError: Java heap space
PSAPPSRV.41534 (2281) [2018-06-12T14:42:43.225 GetCertificate] BsnoW/xYJG8YIg - - (3) PSDIRPROXY: Failed to get local reference to Java adapter class
. . .
PSAPPSRV.23217 (2346) [2018-06-12T14:52:45.975 WEBUSR@localhost (FIREFOX 52.0; WIN7) ICScript] GvYk85Hzj2MQBw - WEBUSR (1) CPCServletService::DoService -> nPcmReturn=24: Java Exception: java.lang.OutOfMemoryError: Java heap space: during call of java.util.UUID.toString. (2,763) PT_SECURITY.iScript.OnExecute Name:getSIDHTML PCPC:267 Statement:6
Called from:PT_FAV.AddToFav.OnExecute Name:getSIDHTML Statement:32
Called from:PT_FAV.AddToFav.OnExecute Name:setHTML Statement:120
Called from:PT_FAV.AddToFav.OnExecute Name:AddToFav Statement:23
Called from:PT_POPUP.Popup.OnExecute Name:Popup Statement:15
Called from:PT_BRANDING.IframeHeader.OnExecute Name:setAddToFavPopupHTML Statement:101
Called from:PT_BRANDING.IframeHeader.OnExecute Name:SetAddFav Statement:98

Cause

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