CRM 9.1: HRHD Worker 360 Search uses EBS adapter instead of PSFT and so doesn't return results

(Doc ID 1378430.1)

Last updated on FEBRUARY 04, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


CRM 9.1: Searching by Employee Number on the HRHD Worker 360 Degree View search does not return results even though workers have employee ids in the Database.

Navigate to HRHD Worker 360 Degree View
Put in some value for First Name and Search
results dont have emplid in them


new installation/setup/enivornment


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