Financial Aid Self Service Accept/Decline and Subsidized/Unsubsidized (Sub/Unsub) Edit Issues
(Doc ID 1379473.1)
Last updated on FEBRUARY 25, 2021
Applies to:PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.
This note is intended to document the behavior as seen in Classic self service on release 9.0 or 9.2; or in FLUID self service in release 9.2, prior to applying the fix for <Bug 30735837>-CS9.2 FLUID: SUB/UNSUB EDIT ALLOWS ACCEPT OF UNSUB WITH ZERO AMOUNT delivered in PUM Image 20. For the behavior in FLUID after applying this fix, please refer to <Note 2755420.1>.
There remain a few different scenarios in which the system is not properly determining whether a student is allowed to accept their Unsubsidized Loan, based on first accepting the corresponding Subsidized Loan. These are the symptoms that may still occur:
- Declined Sub in one award period stops acceptance of Unsub in the other award period; Unsub should be allowed to be accepted if the award periods are different.
- There is both a declined and accepted Sub item type(s) in the same award period. Rather than allowing the Unsub acceptance based on the accepted Sub, the system prevents it based on the declined Sub.
- Sub and Unsub are offered in same award period, and the student is allowed to accept Unsub without also accepting the Sub; the edit is expected to be produced when the award periods are the same.
The message received when students are unable to accept Unsub is
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