Financial Aid Self Service Accept/Decline: Sub/Unsub Edit Issues (Doc ID 1379473.1)

Last updated on FEBRUARY 02, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 8.9 and later
Information in this document applies to any platform.

Symptoms

There remain a few different scenarios in which the system is not properly
determining whether a student is allowed to accept their Unsubsidized Loan,
based on first accepting the corresponding Subsidized Loan. These are the
symptoms that may still occur:

1) Declined Sub in Summer Award Period stops Acceptance of Unsub in Academic
period, even though student has accepted Sub for Academic period.

2) Student has both declined and accepted Sub item types in same award
period. Rather than allowing the Unsub acceptance based on the accepted Sub,
the system prevents it based on the declined Sub.

3) Student who is offered Sub and Unsub for same award period is allowed to
accept the Unsub without also accepting the Sub


The message received when students are unable to accept Unsub is "The Subsidized loan has not been accepted. Stafford awards are made up of Subsidized and Unsubsidized loans. If you are awarded both loans, you must first accept the Subsidized portion before accepting the Unsubsidized portion. You can decline the Unsubsidized portion at any time."


Cause

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