EPY: All Bank Accounts Not Displaying on Self Service Check
(Doc ID 1383645.1)
Last updated on OCTOBER 10, 2018
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9 and laterInformation in this document applies to any platform.
Symptoms
On the Self Service PDF paycheck, the employee's 5 different splits for Net Pay Distribution are only displaying 3 rows even though the Review Paycheck shows all 5 splits of net pay distribution. It currently has 3 splits for Checking, 1 split for Savings and 1 split for Issue Check.
It totals the Account Type "Checking" as one amount and the remaining splits are going separately to Savings and Issue Check.
It should display each 'Checking" Account Type separately instead of one total amount.
The issue can be reproduced with the following steps:
1. Set up the Direct Deposit Data with 5 rows of net pay distribution. One of them being "Issue Check", one to "Savings" and the rest of the splits going to "Checking".
2. Run the payroll and confirm
3. Run the PAY003 and the XMLP job for the Self Service PDF Paycheck
Unable to see the details of each amount going to different bank accounts.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |