After Applying HRMS 9 Bundle #17 or HRMS 9.1 Bundle #7, Receive Error When Adding a Person: "SCC_EXTERNAL_SM:AutoSearchMatchManager Not Found" (Doc ID 1386150.1)

Last updated on MAY 17, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 29-May-2013***

Symptoms

After installing Bundle #17 for HRMS 9.0 or applying Bundles #4 to #7 in HCM 9.1, when user navigates to Workforce Administration>Personal Information>Add a Person, click the Add the Person link and get the following error-

ERROR

PeopleCode compile error: Package SCC_EXTERNAL_SM:AutoSearchMatchManager not found.
The trace file shows
ErrorReturn-> 18 - You do not have security access to complete the transaction. Contact your security administrator (14020,18) SCC_EXTERNAL_SM.CORE.MATCHING.MatchResponseBuilder.OnExecute Name:InitResponse PCPC:2484 Statement:39

Cause

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