E-FTP: SFTP URL giving "78 - Remote file not found" error (Doc ID 1386199.1)

Last updated on JULY 12, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Checked for relevance on 09-Sep-2013***

Symptoms

Although the SFTP URL is correctly set-up, files are not getting attached.

STEPS
---------------
The issue can be reproduced with the following steps:
1. Navigate to PeopleTools > Utilities > Debug > PeopleTools Test Utilities.
2. Attempt to Attach a file using the URL ID for the SFTP site.
3. The file does not attach

ERROR
---------------
The following error is received in the FILETRANSFER log:
"* Connection #0 to host publish.man.ac.uk left intact
* Remote file not found
* Closing connection #0"

The following can be seen in a PeopleCode/SQL trace;
"PSAPPSRV.22199 (268) 1-276409 15.19.01 0.593405 PSCurlFileTransferSession: Upload : File Transfer Failed : FTP library Error code : 78 - Remote file not found
PSAPPSRV.22199 (268) 1-276411 15.19.01 0.000279 ExecutePutAttachment: Return code : 9
PSAPPSRV.22199 (268) 1-276412 15.19.01 0.000048 ExecutePutAttachment: Error : AddAttachment failed: Unable to login into destination system for ftp"

Cause

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