E-CI: "bea.jolt.JoltRemoteService (PSBusComp) call(): Timeout" Error Occurred When Java Client is Connected to the Application Server for More than Two Minutes

(Doc ID 1388069.1)

Last updated on APRIL 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.
***Checked for relevance on 17-APRIL-2017***


Customer is using the Java CI (Component Interface) APIs, and sometimes sees the following error :

/opt2/JRockit/bin/java -classpath /temp:$PS_HOME/class:$PS_HOME/class/psjoa.jar PROCESSREQUEST
2011/12/09 18:09:35 psft.pt8.net.NetReqRepSvc sendRequest
致命的: bea.jolt.JoltRemoteService(GetCertificate)call(): Timeout
2011/12/09 18:09:36 psft.pt8.net.NetReqRepSvc sendRequest
致命的: A Jolt error has occurred while communicating with the Application serve
r. Cancel the current operation and retry. If the problem persists contact you
r system administrator. Error Code:100
2011/12/09 18:09:36 psft.pt8.net.NetReqRepSvc sendRequest
致命的: Application Server last connected //tok-gsc-26_9030
bea.jolt.ServiceException: bea.jolt.JoltRemoteService(GetCertificate)call(): Tim
eout\nbea.jolt.SessionException: Connection recv error\nbea.jolt.JoltException:
[1] NwHdlr.recv(): Timeout Error
at bea.jolt.JoltRemoteService.call(JoltRemoteService.java:360)
at bea.jolt.JoltRemoteService.call(JoltRemoteService.java:268)
at psft.pt8.net.NetReqRepSvc.sendRequest(NetReqRepSvc.java:613)
at psft.pt8.net.NetService.requestService(NetService.java:156)
at psft.pt8.net.NetReqRepSvc.requestService(NetReqRepSvc.java:350)
at psft.pt8.net.NetSession.connect(NetSession.java:358)
at psft.pt8.net.NetSession.<init>(NetSession.java:232)
at psft.pt8.joa.Session.connectWithBlob(Session.java:288)
at psft.pt8.joa.Session.connectS(Session.java:51)
at psft.pt8.joa.Session.connect(Session.java:43)

This error seems to occur after the client is connected to the Application Server for 2 minuets during a busy time. Why did this error occurred after 2 minuets passed ?


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