E-AWE: Email Collaboration Approval Email Submit Button Does Not Do Anything

(Doc ID 1390183.1)

Last updated on APRIL 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.55 [Release 8.4]
PeopleSoft Enterprise SCM eProcurement - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Expenses - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to Approve Email Collaboration Requisition by selecting Approve and hitting the Submit button within Email, with Approval Framework (AWE) on a Microsoft Outlook 2010 Client, using Internet Explorer 9 (IE9)

The issue can be reproduced with the following steps:


1. With Email Collaboration configured
2. Create Requisition
3. Attempt to approve via Email Submit button
4. Observe nothing happens.

Cause

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