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E-WF: 'SMTP sendMail failed' Pop Up Error After HCM 9.1 Change To Disable the "Allow DB Update" in Workflow Configuration (Doc ID 1391111.1)

Last updated on JANUARY 29, 2022

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.52 [Release 8.4]
Information in this document applies to any platform.

Symptoms

In HCM 9.1 environment  Transactions like "Name Change" and "Address Change", result in a pop up error, after the "Allow DB Update" box on HCM Workflow Configurations has been deselected to disable.

Page Errors when using Name Change:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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