E-AWE: Worklist Not Generated with Custom AWE Process ID and Transaction Configuration (Doc ID 1392683.1)

Last updated on FEBRUARY 22, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.52 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.51.10 based PeopleSoft Campus Solutions 9.0 application environment, when a custom Approval Framework (AWE) Student Program Change Process fires off Emails are generated but not Worklists.

Replication Steps:

  1. Configure Transaction with the following Events with these Participant and Channels:

    A=On Final Approval R=Requester 1=Email
    D=On Final Denial R=Requester 1=Email
    PL=On Process Launch A=Approvers 3=Email and Worklist
    PL=On Process Launch R=Requester 1=Email
    PL=On Process Launch S=Administerator 3=Email and Worklist

  2. Submit Transaction.

  3. With no Approval having been done, observe no Worklist is generated.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms