State and Country Associated with Degree Information is Not Populating When Using Resume Extractor (Doc ID 1396663.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise HRMS Resume Processing - Version 8.8 SP1 and later
Information in this document applies to any platform.

Symptoms

During apply online when applicant upload resume that has School information and job information with Country and State, after Parser loads info, go into Degree page, Degree info is loaded, but Country and State is missing. System should populate state and country fields along with other Degree information fields

The issue can be reproduced with the following steps:
1. Log into HCM environment setup with Resume Extractor
2. Navigate to Career> Apply Online
3. Select Job and click apply for selected job
4. Register as a guest user and click continue
5. Submit Resume that contain Degree information along with state and country
6. Continue on line application till Work Experience page
7. Select update Degree icon on Update Degree page
8. System display Degree information but State and Degree fields are not populated with the information

Cause

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