E-AS/CI/IB/ExcelToCI: Application Server Crashes in Processing Create Action/Request by ExceltoCI or SOAP Request (Doc ID 1401853.1)

Last updated on AUGUST 01, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.52 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 21-OCT-2013***

Symptoms

When using the "Create" Action to create a new record through a CI (Component Interface) based Web Service or ExcelToCI the client application receives an error message when passing an invalid value for one of the properties. Below are two sample errors the client application may receive.
Web Service error
"158, 10732 PeopleSoftTargetConnector - The appserver may be down. Check Appserver URL or Domain Password."


ExcelToCI error
"Response text is not valid XML. Login data cleared".

Or
Error occurred in routine: sendSOAPRequest_submitDB
"operation time out"
Farther below is a sample call stack when using ExcelToCI.
    Address    Frame      Function Arguments                              Module!Symbol Name
    0x008d3dfe 0x0018b7e8 0x00000001 0x0047680c 0x0975de08 0x0018b8d4 EXP psbufapi!CPSBufContext::DownToChild+0xe 
    0x027d188c 0x0018b804 0x05ef2058 0x0018b820 0xd84f6f17 0x0047680c EXP psoftapi!CBCContext::GetBufCtx+0x3c 
    0x027bb724 0x0018b84c 0xd84f6fef 0x0975de08 0x09e20024 0x0018d230 EXP psoftapi!CBCDataCollection::GetCount+0x74 
    0x027c6a0f 0x0018b8b4 0x068e5724 0x0018b8d4 0xd84f1ee7 0x05fabc30 EXP psoftapi!CBCDataCollection::GetProperty+0x8f 
    0x01d4215b 0x0018c928 0x05fabc30 0x00000002 0x09e1ffec 0x0018d230 EXP pspcm!PcmExtractMethodSignatureInfo+0x186b 
    0x021d0b9c 0x0018db38 0000000000 0xd84f0c47 0x05efd130 0x0018f89c EXP pspceval!CPCEval::Run+0x114c 
    0x01d5edec 0x0018db88 0x0018e1e0 0x05faba2c 0x05f68efc 0x00000019 EXP pspcm!PcmEvalSubroutine+0x17c 
    0x02587d01 0x0018e96c 0xd84f501d 0x0406bfa8 0x0018f89c 0x00ec2ee0 EXP psicsrv!CPCServletService::~CPCServletService+0x1891 
    0x00daefe8 0x0018f880 0x0406bfa8 0x0406d558 0x00412b20 0xd8b0d10d EXP psnetapi!CNetReqRepSvc::ExecRequest+0xb08 
    0x025b1541 0x0018fb2c 0x0406d558 0xd8b0d141 0x0406bfa8 0x033c1d58 EXP psicsrv!CServiceBase::ExecRequest+0x11 
    0x004103c4 0x0018fb60 0x0406d558 0x035a6fd8 0x04069c10 0x033c1d58 *** PSAPPSRV!<symbol> 
    0x60477ac2 0x0018fc08 0x033c1d58 0x0018fc80 0x05f10710 0x00000001 EXP LIBTUX!tmsvcdsp+0xc42 
    0x60494d4c 0x0018fc58 0x033c1d58 0x0018fc80 0000000000 0x04067ce8 EXP LIBTUX!tmrcvrq+0x74c 
    0x60498f89 0x0018fc98 0x00000022 0000000000 0000000000 0x12001301 EXP LIBTUX!tmrunserver+0xfd9 
    0x6015611e 0x0018fd34 0x00000001 0x772c11d3 0x132411d7 0x00000001 EXP registry!Ordinal524+0x505e 
    0x772c10d6 0x0018fdc4 0x035a0000 0000000000 0x05f174d8 0x0018fe24 EXP ntdll!RtlEncodePointer+0xfb 

Cause

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