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E-PRCS: Run Control PSJob Item Distribution List Not Refreshed With Job Definition Changes (Doc ID 1403941.1)

Last updated on FEBRUARY 01, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.52 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Existing run control does not reflect PSJob item Distribution List recent changes.


This issue can be reproduced with the following steps:

1) Create a new PSJob and add a few sample processes to it, (like XRFWIN, XRFMENU and XRFWIN2), making sure to tie it to the "PRCSMULTI" component with standard "TLSALL" process group permissions. Be sure to add two or three users to the Distribution list and save.

2) Navigate to PeopleTools > Process Scheduler > System Process Requests and create a new run control.

3) Click the "Run" button to be taken to the Process Scheduler Request page in order to select the newly created PSJOB to run.

4) Before drilling into the job name to view and configure the job items, click the "Distribution" link to review the "Distribute To" list as pulled from the PSJob Definition.

5) Now drill into the actual job name and into each job item "Distribution" link in order to verify the "Distribute To" list is the same as at the parent job level.

6) Accept the current settings and submit the PSJob process request.

7) Navigate to the Process Monitor and monitor the job progress drilling into each item to verify the Distribution list.

8) Now modify the PSJob Distribution List and either remove or add a user and save.

9) Next return to the System Process Requests page and choose the same run control as before.

10) Repeat steps 3 through 5 in order to compare the Distribution List between the Job and the Job Items and observe that the Job Item Distribution List did not change with the update to the PSJob but the Job level did.

Cause

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In this Document
Symptoms
Cause
Solution
References

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