ETL9.1 Unable To Enter Time In Web Clock - Unexpected Situation Submit Is Disabled (Doc ID 1407990.1)

Last updated on SEPTEMBER 06, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
*** Checked for relevance on 12-APR-2012 ***
*** Checked for relevance on 24-JUN-2014 ***


Symptoms


On the webclock, when Employee enters the time & submit, gets following error
1033 - Unexpected situation: submit is disabled. (Process id = TLReportedTime).

STEPS
-----------
1) Navigate to Web Clock page
2) Enter punch
3) Submit
4) Gets PC error : 1033 - Unexpected situation: submit is disabled. (Process id = TLReportedTime).

ERROR
------------
1033 - Unexpected situation: submit is disabled. (Process id = TLReportedTime). (18081,1033) EOAW_CORE.LaunchManager.OnExecute Name:DoResubmit PCPC:2580 Statement:42
Called from:HMAF_AWE.WRAPPERS.LaunchManager.OnExecute Name:DoResubmit Statement:15
Called from:FUNCLIB_TL_WEEK.TL_AWE_FUNC.FieldFormula Name:TLLaunchMgrLine Statement:208
Called from:TL_WEBCLK_ESS.GBL.SavePostChange Statement:2

BUSINESS IMPACT
------------------------------
Unable to capture these punches in the system, Manager is unable to approve the time & bigger impact is unable to process the payroll

Cause

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