'Search Query Failed' Error While Running HRS_JOB_AGNT Process (Doc ID 1424987.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When user navigates to Recruiting, Administration, Run Job Search Agent and runs Build Job Agent Process it goes to success but the following error message is displayed in the process log:

ERROR MESSAGE
---------------
Search query failed. (97,2)

System allows user to run other processes and status shows correctly in process log.

The issue can be reproduced with the following steps:
1. Log into HCM Environment using an Employee Self Service user account.
2. Navigate to Recruiting, Administration, Run Job Search Agent.
3. Select existing run control ID or create new run control ID.
4. Click on Run button to execute Job Search Agent process.
5. Click on Process Monitor link to check status of the process.
6. Process Monitor shows Success status.
7. Click on Details link to check process log's and trace.
8. Click on Message log and it display error message mentioned above.

User cannot use Job Search Agent process, because of this error, in spite of the process status of Success.

Cause

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