E-IB: PSAPPSRV and PUBSUB processes crash with PSPAL: Abort errors, creating .dmp files when service operations are published

(Doc ID 1430569.1)

Last updated on JUNE 20, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Checked for relevance on 19-JAN-2015***
***Checked for relevance on 20-JUN-2016***

Symptoms

On : 8.51 version, Integration Broker

When attempting to process varying service operations PSAPPSRV and PUBSUB processes crash with dump files (PSAPPSRV.dmp, PSBRKHND.dmp, PSBRKDSP.dmp and PSAPPSRV.dmp ) and the following errors in the application server log:

PSPAL: Abort: Location: E:\pt85112b-retail\peopletools\src\pspal\exception_winunhandled.cpp:579: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
PSPAL: Abort: Generating process state report to d:\oracle\FS91CNV\appserv\FS91CNV\LOGS\PSBRKHND.5980\process_state.txt

PSAPPSRV is also crashing:
PSAPPSRV.2512 (1034) [03/02/12 09:16:32 KLY@pst-kly.lbccd.lbcc.cc.ca.us](5) (NET.100): Network API tracing TUXEDO: tpacall return {svc='PSBRKDSP_dflt', cd=0}
PSAPPSRV.2512 (1034) [03/02/12 09:16:32 KLY@pst-kly.lbccd.lbcc.cc.ca.us](4) (NET.133): PSBRKDSP_dflt asynchronous invocation sent to Application Server
PSPAL: Abort: Unrecoverable exception received
PSPAL: Abort: Location: E:\pt85112b-retail\peopletools\src\pspal\exception_winunhandled.cpp:579: PSPAL::UnhandledExceptionFilter::RecoverableExceptionFilter
PSPAL: Abort: Generating process state report to d:\oracle\FS91CNV\appserv\FS91CNV\LOGS\PSAPPSRV.2512\process_state.txt

Cause

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