EEX9.1: Expense Report with denied line Stuck In Approval In Process PAR denied line shows DNC (Doc ID 1431838.1)

Last updated on SEPTEMBER 17, 2015

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


Environment 9.1 bundle level 12

Scenario is:
Expense Reports are stuck in 'Approval in Process' status when HR Supervisor denies one line and approves the expense report.
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1) Enable HR Supervisor, Expense Manager and Prepay Auditor.
2) HR Supervisor is also Expense Manager. Can also occur is the Expense Manager and Pre pay Auditor are not one in the same.

Steps:
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1) Employee creates and submits Expense Report with 2 or more lines.
2) HR Supervisor denies one line and approves the expense report.
3) Prepay Auditor approves the expense report.

Expected result:
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Expense Report status should be 'Approved for Payment'.

Actual Result:
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Expense Report status is 'Approval in Process' and the denied line has a translate of DNC instead of DEN.

Cause

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