WORKFORCE_SYNC REHIRE OF POI CAUSES THE WORKER TO NOT APPEAR ON SEARCH WORKER (Doc ID 1431863.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


POIs that are "Terminated" in HCM and then re-hired as full time employees cause data not to come over to CRM correctly. These employees are not searchable in CRM via Workforce > Search Worker but they are there on 360 Degree View.

Cause

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