Enhancement Request to Add a Sales Order Defaulting Functionality Similar to the 'Purchase Order Defaults' Page (with Override / Retrofit Options) (Doc ID 1435035.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When creating a Sales Order the values at the order header level are used as default values for the lines. It's OK. However, if a field happens to be empty (for example, the value is deleted on purpose by the user because he doesn't want to use that default for the lines), the system doesn't consider that as a default value but it follows the Sales Order defaulting hierarchy and look for a value for that field to apply at the line level. As a result, the field at the line level are getting assigned the default value while the user was expecting it to be empty. If the user happens to create 50 lines, he has to delete the default value 50 times which is time consuming and subject to error.

Here are some Ship To fields following that logic: Carrier ID, Ship Via, Freight Terms, Priority

Cause

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