Termed/Retired Employees are Displayed in Manager Self Service > View Employee Personal Information as well as other Manager Self Service Transactions (Doc ID 1438090.1)

Last updated on JANUARY 03, 2017

Applies to:

PeopleSoft Enterprise HRMS eProfile Manager Desktop - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE 1: 

Manager Self Service still shows Terminated and/or Retired employees in the Direct Report/Indirect Report list, even when a new employee is hired into the terminated employees position. This can affect employees in all Manager Self Service transactions and is not just limited to the Employee Personal Information area.


1. Sign in as HCRUSA_KU0001 assigned to EMPLID KU0001
2. Navigate to Manager Self Service > Job and Personal Information > View Employee Personal Info
3. Expand the Indirect Reports for Sharon Keys then for Abigail Zenith, note the vacant positions reporting to Abigail
4. Logout and Log in using PS/PS
5. Terminate Employee Abigail Zenith, Emplid LE0015, termination date 03/05/12
6. Hire a New Employee into Position LEP00050, Barbara Brown EMPLID 0057
7. Run the Direct Reports Table Build All Access Levels
8. Logout and log back in as user HCRUSA_KU0001 Emplid KU0001
9. Navigate to Manager Self Service > Job and Personal Information > View Employee Personal Info
10. Note that both Abigail and the new hire Barbara Brown are both showing, in Position LEP00050, Abigail shows terminated with all positions and employees reporting to both Abilgail and new hire Barbara Brown

ISSUE 2:

If the manager has multiple jobs and each job reports to different supervisor and has different direct reports, then the terminated job manager should show up so that the upper level manager will be able to see the indirect reports under this terminated manager."

Reason: A manager having multiple job records can definitely have different supervisors, however, the direct reports will be same. Thus, if be it the terminated manager job record or the different active job record, the direct reports for either of them would be same. e.g.

1) Consider 3 employees KE001, KE002 &, KE003 reports to KU001.
2) KU001 has 3 job records - empl rcd 0, 1 & 2
3) KU001 (0) is terminated & has supervisor id as MGR00
4) KU001 (1) is terminated & has supervisor id as MGR01
5) KU001 (2) is Active & has supervisor id as MGR02
6) So, KU001 will still have same direct reports , even though he himself has 3 different job records. All of the 3 MGRs will see same indirect reports.
Using above as an example, KU001 (2) should listed only for MGR02, and MGR00 & MGR01 should no longer have any interest in KU001 because, KU001 is no longer reporting to them.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms