E-PG: When Creating a New Pivot Grid, AppServer Crashes With Error: "PSPAL: Abort, Unexpected signal received, exception_sigaction.cpp:494" (Doc ID 1441414.1)

Last updated on AUGUST 31, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.
***Checked for relevance on 31-Aug-2016***

Symptoms

When attempting to create a new Pivot Grid online using the Wizard, no data source types are listed. The prompt table uses the Pivot Grid core table - PSPGCORE and not the data source table, PSPGDTYPE, which is empty.

When the Wizard attempts to reach the Display page, PIA crashes and the following appears in the appserver log file:

"PSAPPSRV.4505 (398) [01/20/12 13:14:16 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](3) Analytic Grid LoadData called due to PageChange
PSAPPSRV.4505 (398) [01/20/12 13:14:16 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](3) Analytic Grid LoadData attempting to Populating Scroll
PSAPPSRV.4505 (398) [01/20/12 13:14:18 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](3) Analytic Grid LoadData called from PCODE or due to User action
PSAPPSRV.4505 (398) [01/20/12 13:14:18 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](3) Analytic Grid LoadData attempting to Populating Scroll
PSAPPSRV.4505 (398) [01/20/12 13:14:18 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](3) CAnalyticGrid m_Proxy.GetData called
PSPAL: Abort: Unexpected signal received
PSPAL: Abort: Location: /vob/peopletools/src/pspal/exception_sigaction.cpp:494: RecoverableSignalHandler
PSPAL: Abort: Generating process state report to /peoplesoft/hrhome/hrdev/appserv/hrdev/LOGS/PSAPPSRV.4505/process_state.txt
PSAPPSRV.4505 (398) [01/20/12 13:14:23 USER@10.1.215.192 (IE 8.0; WIN7) ICPanel](0) Process aborted."

Cause

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