E-Verity: Verity Stops Working With "VeritySrch::search: VdkSearchNew failed: Improper object type. (-11)"

(Doc ID 1444004.1)

Last updated on JANUARY 11, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Microsoft Windows x64 (64-bit)
***Checked for relevance on 2-Jan-2014***

Symptoms

Verity functionality works correctly for about a week and then stops working.
The collection is built successfully, but when accessed via PIA, it fails.
No changes are being made when the functionality stops working.
After the application server domain is bounced, the search works again.

Application server and Process Scheduler are on different boxes, PIA running on 1 box, collection created on another box, Windows 2008 64-bit.

Error seen in APPSRV_MMDD.LOG:

PSAPPSRV.4352 (2412) [02/22/12 09:03:54 xxxxxxxxxxxxxx.com (IE 8.0; WINXP) ICPanel](0) VeritySrch::search: VdkSearchNew failed: Improper object type. (-11).


Front end displays 'No Collection Found'.

Cause

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