Error "Java VM function %s failed. (2,719) SCM_OM_PRICER.EOEP_API.BatchSODataHelper.OnExecute Name:Initialize" when Running the 'OM Order Completion/Reprice' Process (OM_BACKGRND) (Doc ID 1444868.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

The 'OM Order Completion/Reprice' process (OM_BACKGRND) (navigation: Order Management, Quotes and Orders, Process Orders, Order Completion) is failing intermittently with the following error:

Java VM function %s failed. (2,719) SCM_OM_PRICER.EOEP_API.BatchSODataHelper.OnExecute Name:Initialize PCPC:1719 Statement:45

Called from:SCM_OM_PRICER.EOEP_API.BatchSODataHelper.OnExecute Name:InitTransaction Statement:10
Called from:EOEP_PRICER.Pricer.OnExecute Name:Calculate Statement:73
Called from:SCM_OM_PRICER.Background.OnExecute Name:PriceOrder Statement:316
Called from:SCM_OM_PRICER.Background.OnExecute Name:CreateInputList Statement:418
Called from:OM_PRICER.Pricing.GBL.default.190

Process 7291831 ABENDED at Step OM_PRICER.Pricing.PriceOrd (PeopleCode) -- RC = 24 (108,524)

Cause

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