E-MCF/WF: Timeout When Sending an Email From PeopleSoft with Gmail Server as SMTP Server (Doc ID 1446885.1)

Last updated on JUNE 16, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.
***Checked for relevance on 09-Oct-2014***

Symptoms

Timeout when sending an email from PeopleSoft using Gmail server as SMTP server.

In SMTP log, the following lines are shown.

Tue Mar 20 12:04:18 CDT 2012 Tue Mar 20 12:04:18 CDT 2012 DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "smtp.gmail.com", port 465, isSSL false


The issue can be reproduced at will with the following steps:


1. Set smtp.gmail.com as SMTPServer with port 465 as SMTPPort
2. Send an email using MCFOutboundEmail classes.

Cause

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