How to Change an Inactive Buyer on a Purchase Order so you don't Receive the "Buyer is Inactive. Cannot update Purchase Order for this Buyer." Error Message (Doc ID 1449841.1)

Last updated on JANUARY 09, 2023

Applies to:

Goal

This document is to help explain the Substitute Buyer functionality. After a Buyer has been set to Inactive, a Substitute Buyer can be defined.  The Substitute Buyer cannot update the original Buyers purchase orders without first changing the Buyer on the PO.  Once the Original Buyer is changed to the Substitute Buyer, changes to amounts/quantities or adding lines can be made.

Error that can occur when change the buyer on the Purchase Order: "Buyer is in Inactive status. Cannot update PO for this buyer. (10200,572)"

Solution

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