EEX9.0: Expense Report is Stuck in Approval in Process when Approver Denies One Transaction Line but Approves the Expense Report

(Doc ID 1450943.1)

Last updated on JANUARY 27, 2016

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9 to 9 [Release 9]
Information in this document applies to any platform.


Expense Reports are not getting approved for payment but stuck in approval in process.

Enable HR Supervisor, Pre Pay Auditor and Project Supplemental Approver for Expense Report.

1) Create and submit an expense report with 2 or more lines such that it routes to HR Supervisor and Pre pay auditor.
2) HR Supervisor denies 1 line and approves the expense report.
3) Pre pay auditor approves the expense report (keeping the same line denied).

Expected result:
Expense Report should be approved for payment.

Actual result:
Expense Report is stuck in Approval in Process status.

Please see replication steps document for more details.


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