My Oracle Support Banner

E-WF: Generic Template Email Address Set To Sender = System, Results In Sender Being Notification Originator (Doc ID 1456922.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.


Custom Generic Notification Template has Sender = System, and resulting email is delivered from User that fired off transaction.
The User is sent as the Sender of email.
Expectation:The email should be sent from System, which is the SMTPSender value configured in Application Server confirguration file.

The issue can be reproduced with the following steps:
1. Create Generic Template with Sender = System.
2. Navigate to fire off sending the email using the Generic Template.
3. Review resulting email.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.