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E-WF: Generic Template Email Address Set To Sender = System, Results In Sender Being Notification Originator (Doc ID 1456922.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 and later
Information in this document applies to any platform.

Symptoms

Custom Generic Notification Template has Sender = System, and resulting email is delivered from User that fired off transaction.
 
The User is sent as the Sender of email.
 
Expectation:The email should be sent from System, which is the SMTPSender value configured in Application Server confirguration file.
 

The issue can be reproduced with the following steps:
1. Create Generic Template with Sender = System.
2. Navigate to fire off sending the email using the Generic Template.
3. Review resulting email.
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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