E-NV: Sending NVision Reports To Network Printer via the Web Hangs in Processing Status
Last updated on OCTOBER 22, 2012
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
When running PS/nVision reports via the Web and selecting:
- Output Type as Printer
- Output Format as XLS
- Output Destination as a UNC Printer path such as \\printservername\printername
the nVision reports hangs in 'Processing' status. The nVision trace file (psnvs_pid.nvt) shows the last two lines to be:
[05/09/12 22:41:23] SPRTASK::FileSave
[05/09/12 22:41:23] Actual Printer Name: \\printservername\printername
and stops logging.
Other reports (SQR and Crystal) can print to this UNC printer path without any problems.
Note: The above issue occurs when the Identity tab for Excel Applications is set to "Launching User" or " This User". If the Identity tab for Excel Applications in DCOMCNFG is set to "The Interactive User", then it works fine.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms