My Oracle Support Banner

Approval Comments Entered With Apostrophe Or Quote Show Up With A / When Viewed. (Doc ID 1462233.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 Version Requisitions

ACTUAL BEHAVIOR
---------------
Approval comments entered with apostrophe or quote show up with a / when viewed. When you enter an approval comment for an ePro requisition and include an apostrophe ' or quote ", after you approve and view the comments, they show up with a slash.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Requisition with Multi stage approval
2. Save and Submit
3. Login as Approver and click on Worklist
4. Enter comments with Special characters like ' or " and the click on Approve
5. View the Comment details after approval

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.