ETL9.1: Time Gets Submitted With Reported Status Set To 'NA' But Approval Monitor Is Blank. (Doc ID 1463413.1)

Last updated on APRIL 02, 2015

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Approvals

Time gets submitted with Reported Status to 'NA' but blank Approval Monitor. It is not routed to any users for approval.
  

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a New SQL Definition Based user List
2. Create a new approval definition using that user list with Blank Definition Criteria and Path and Step Criteria set toTL_APP_HDR.EMPLID Is Not Blank
3. Report Time for Empl Rcd 0
4. Click on Approval Monitor for empl rcd 0
  
The Approval Monitor is blank.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot approve time as it is not routed for approval to approvers

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms