Last updated on NOVEMBER 04, 2016
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
On PeopleTools 8.51.15, FSCM 9.1 Bundle 5, with Email Collaboration set up to Use Email Approvals and the PSFT_EMC_GETMAIL node configured:
When hitting Message Count button Fetch, get "Cannot connect to mail server. (162,1560)" error.
- In PIA menu navigate: PeopleTools > MultiChannel Framework > Email > Sample Pages
- In Message Count group box, hit Fetch button.
- Observe the pop-up error.
Pop-up Error Text:
Cannot connect to mail server. (162,1560)
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms