EITAM:Integrate Discovery Data IT_LOAD_PRE errors at Step IT_LOAD_PROC.HW_CACHE.Step50 (Doc ID 1464614.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN IT Asset Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

In release 9.1 bundle #16, test, after running the process IT_LOAD_PRE, the following error occurs:

Process 15318 ABENDED at Step IT_LOAD_PROC.HW_CACHE.Step50 (Action SQL) -- RC = 805
ROLLBACK
/
-- 15.19.28 SQL Error: ORA-00001: unique constraint (SYSADM.PS_IT_HRDWR_CACHE) violated

Business Impact:
Unable to load IT asset data

Steps to replicate:

1. Run IT_LOAD_PRE

Cause

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