My Oracle Support Patches and Updates for PeopleSoft Products (Doc ID 1465172.1)

Last updated on AUGUST 28, 2023

Applies to:

Purpose

My Oracle Support Patches and Updates for PeopleSoft Products

As part of Oracle's plan to standardize on a single patch delivery system, PeopleSoft patches and updates have migrated to My Oracle Support. You can now search for and download PeopleSoft patches and updates using the Patch Search section of the My Oracle Support HTML Patches & Updates tab. Currently the Flash based user-interface still directs you to the old PeopleSoft Updates and fixes and Update Gateway tools; however, this will decommission once the My Oracle Support Flash interface retires on August 10, 2012.

With this system change, My Oracle Support becomes the single location where you can search for and retrieve all maintenance (such as applications patches and bundles, maintenance packs, and PeopleTools patches) and knowledge for your PeopleSoft products without having to leave My Oracle Support. As an added benefit, My Oracle Support can handle larger sized maintenance files, so you will no longer need to use the Oracle FTP server or the Oracle Software Delivery Cloud to obtain such files.

Searching for PeopleSoft Patches and Updates
You should now use the My Oracle Support HTML "Patch Search" region of the "Patches & Updates" tab to search for and download PeopleSoft patches. For effective PeopleSoft maintenance searches, it is important to understand the following:

• Search by BugID, rather than the PeopleSoft Resolution ID
• You can also search by Product and Release combinations
• Always specify your desired language when searching for application patches
• Use search tags to find "Required at Upgrade" and "Required at Install" patches
• Utilize classification criteria to search for legislative and regulatory fixes

For general information about My Oracle Support patches and updates, you can access the My Oracle Support Speed Training Page and watch the Patches and Updates video located under the "Basics" tab.

We are confident that these My Oracle Support improvements will help streamline your online support experience for all of your Oracle products. 

Please watch the following short video on MOS Patches and Updates for PeopleSoft Products - Viewlet for a quick overview on how to search and download PeopleSoft patches and updates from the new HTML UI.

My Oracle Support Flash Interface Retires August 10, 2012

We recently upgraded the My Oracle Support HTML user interface with additional functionality that allows those users still remaining on the Flash-based interface to move to the HTML version. As such, we plan to retire the My Oracle Support Flash interface on August 10, 2012.

You now see a countdown banner on the My Oracle Support login page. Although we encourage you to make the transition as soon as possible, during the countdown period, you will still have the opportunity to access the old Flash-based site from the My Oracle Support login page. Please note that you will not need to re-register, and your username and password will remain the same. After August 10, when you log into My Oracle Support, you will automatically be connected to the HTML site and all users will have a single site for their online support needs.

Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.