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Emails Sent by the 'EOEN_ALERT' Process Do Not Include All the Transactions Found by the Alert Queries (Doc ID 1473637.1)

Last updated on FEBRUARY 04, 2022

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM Services Procurement - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


The emails generated by the EOEN_ALERT process (navigation: Enterprise Components, Events & Notifications, Alerts, Run Alerts) do not include all the transactions which are found by the alert queries.

The issue occurs when the 'Unordered' check box is selected for the EOEN_MSG_CHNL Integration Broker Queue (navigation: PeopleTools, Integration Broker, Integration Setup, Queues).

Here is an extract from the PeopleBooks about that 'Unordered' check box:

PeopleTools 8.51 PeopleBook: PeopleSoft Integration Broker Managing Service Operation Queues Adding Queue Definitions


Select to enable field partioning and to process service operations unordered.

By default, the check box is cleared and inbound service operations that are assigned to a queue are processed one at a time sequentially in the order that they are sent.

Select to force the channel to handle all of its service operations in parallel (unordered), which does not guarantee a particular processing sequence. This disables the channel’s partitioning fields.

Clear this check box if you want all of the queues’s service operations processed sequentially or if you want to use the partitioning fields.


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