Company Directory Error After Applying HRMS 9.1 MP6 Delta - "Unable to Verify SmartNavigation (1000,22359)"
(Doc ID 1475470.1)
Last updated on MAY 01, 2018
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : HRMS 9.1 MP6 , PeopleTools 8.52, Company Directory
When attempting to Navigate to MainMenu>Company Directory the following error occurs.
A problem has occurred. Unable to verify SmartNavigation (1000,22359)
Please contact your system Administrator
This component must be accessed from a portal folder defined to use SmartNavigation (Application Navigation)
Please use structure and content to verify the folder navigation and application navigation settings of the folder used to enter this page.
-Check that the folder's application navigation settings are correct.Verify Especially the data source properties.In the case of a tree,it is possible that the tree name or (Tree) Effective date are incorrect
-Check the Folder navigation object name.Verify that the user has access to that Content reference.
The issue can be reproduced at will with the following steps:
1. Try to access Company Directory and the message will popup, user will not be able to enter anything on the search dialogue box
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!