E-IB: Get HTTP 500 with Response "The input does not look like XML" on Pinging via HTTPTARGET a Third-Party Node (Doc ID 1476733.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.

*** Last checked for currency and revised: 22-Jun-2015 ***

Symptoms

A PeopleSoft environment on PeopleTools 8.48 or later needs to connect to a third party vendor website via Integration Broker messaging, for example to use Direct Connect PunchOut.

However during the setup each attempt to ping the target node keep failing with error messages, the most specific of which is HTTP code 500 and text "The input does not look like XML":

Error Details:

  1. On the PIA page Ping Node Results:

Changes

 Usually happens either on a first implementation or when reconfiguring the integration after some changes, for example change to the target URL, or SSL certificates, etc.

Cause

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