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Export to Excel/Visio Error in Org Chart Viewer: "The MS Excel (Visio) is Not Installed or Not Available Now" (Doc ID 1477332.1)

Last updated on DECEMBER 01, 2017

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


Issues getting the export to Excel or Visio to work from within the Org Chart Viewer

ERROR
The MS Excel is not installed or not available now
The MS Visio is not installed or not available now

Cause

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