EAR9.0: ACTOB Error When Apply Payment Received in Canadian Business Unit to Invoice in US Business Unit (Doc ID 1477736.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9 version, Payment Processing, MP 16 (bundle 37)

When attempting to apply USD payment received in Canadian BU, to USD invoice item for a US BU
the following error occurs.

ERROR
-----------------------
Accounting out of Balance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Setup Market Rates, USD – CAD, for Dec and Feb periods.
  2. Create Item in US001 in USD, with Dec accounting date.
  3. Create Payment in CAN01 in USD, with Feb accounting date.
  4. Apply payment in worksheet and generate accounting entries or run ARUPDATE.
  5. RESULTS: Payment group goes to ACTOB.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply payments across business units. Also they cannot close their books.

Cause

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