PT-WF: SendMail() and MCFOutboundEmail() Generated Email, With the SMTPSender = <username@example.com>, Emails Received Show 'on behalf of' Which Is Not Desired. (Doc ID 1478082.1)

Last updated on MARCH 22, 2023

Applies to:

Symptoms

In an environment, SendMail() and MCFOutboundEmail() generated email, with the SMTPSender = <username@example.com>, emails are receive with On Behalf of , which is NOT desired.


Email shows From/Sender of;

"abc@example.com on behalf of xyz@example.com".


No On behalf for From/Sender, just this value expected;

"abc@example.com"


ENVIRONMENT
---------------
Mail Server = MicroSoft Exchange

The issue can be reproduced with the following steps:
1. Fire off email generated from SendMail
2. Observe email.

Changes

Cause

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