Worklist Entries are not removed from the Approvers Worklist even if the Requisition has been Approved. (Doc ID 1481212.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


Worklist Entries are not removed from the Approvers Worklist even if the Requisition has been Approved.

Steps to reproduce the issue:


1.Use line level approval workflow
2. Create a requisition with two lines
3. Login as Approver.
4. Approve first line by the approver
5. Login as requester and cancel the second line via manage requisitions page.
Note : Requisition status has been updated as "Approved" which is correct.
6. Login as approver and check his/her worklist entry for the approved requisition.
Error : Worklist entry exists in his/her worklist even the requisition status has been changed to approved.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms