Error When Selecting the Company Directory Hyperlink: "There was a Problem Preparing the Company Directory. (1000,22314)"

(Doc ID 1486149.1)

Last updated on FEBRUARY 02, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to click on Company Directory hyperlink, the following error occurs.

ERROR
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There was a problem preparing the Company Directory. (1000,22314)

STEPS
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The issue can be reproduced at will with the following steps:
Upon clicking on Company Directory hyperlink the above error message occurs.

Cause

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