E-WL: Intermittent WebLogic PIA hangs with High CPU Usage: WebLogic Constantly Logs BEA-090476 Message: "Invalid/unknown SSL header was received from peer...during SSL handshake" (Doc ID 1486736.1)

Last updated on JULY 02, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.

Symptoms

The WebLogic PIA intermittently hangs.  When it hangs, these messages are constantly logged to the PIA_weblogic.log at a rate of approximately 40 messages per second:

 
The following message is logged just prior to onset of the problem:
    <Warning> <Socket> <BEA-000441> <Unable to find internal data record for the socket 845, with IO completion result true>
And also, there are often many of these messages logged, just prior to onset of the problem:
   <Closing socket as no data read from it on 12.34.56.78:59,688 during the configured idle timeout of 25 secs>


The WebLogic PIA uses 100% of the CPU when the problem occurs, and is unable to process any new incoming requests. The only way to recover is to restart the WebLogic PIA.

Cause

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