My Oracle Support Banner

E-PIA: How To Handle Small User Groups with Browser Issues (Doc ID 1486974.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.


How to troubleshoot individual browser issues ?

Example Situation: After a recent upgrade from 8.51 to 8.52, an individual's machine using IE8 is having a problem with a 'ptCommonObj' is undefined. It is only this machine - how can the browser be reviewed for configuration options that would impact PeopleSoft?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.